Size guide
Luxury Multi-Level Cat Tree - Double Condos, Hammock & Sisal Scratching Posts
Frequently asked questions
Depending on the status of your order, we may not be able to cancel it. In order to best assist with your request, we recommend reaching out to us via phone or live chat for immediate assistance. If we are unable to cancel your order, we can always walk you through our easy returns process.
Please contact us immediately to cancel the order. Otherwise, we’d be happy to guide you through the return and refund process for the looks you didn’t mean to order
Yes! We ship almost everywhere in the world.
For applicable countries, duties & taxes will be automatically calculated and displayed during checkout. Depending on the country, you will have the option to choose DDP (Delivery Duty Paid) or DDU (Delivery Duty Unpaid).
Please note that if DDU is selected, you will be responsible for paying the required duties & taxes upon delivery and the shipping carrier may not release the package without payment for duties & taxes.t.
We will gladly accept unworn, unwashed, unaltered or unused merchandise in sellable condition for a full refund within 30 days of purchase. We do not accept returns from 3rd party retailers at this time.